SYS-AN-TR

System configuration and network installation

Professional Support Services are fee-based services JTF can provide to help get agencies up and […]

System configuration and customer training

JTF will work side-by-side with customers to understand their paper-based workflows and help streamline procedures with digital alternatives, including cost comparisons. Your JTFSystem Analyst will install any additional software as required, integrate, and test the solution to ensure a smooth roll-out within the customer’s organization.

Features

Provide site back-up information

Train the customer’s IT staff on how to back-up (clone) and maintain the system.
Extended scanning services

Enable additional scan functions (Scan to File/SMB/Mailbox, Scan to non-standard Operating System) based on customer’s network.
Scan to Email functionality

Set-up SMTP information, user identification, and logon credentials (if scan to E-mail technology on the MFP is configured). Configure email directory (such as LDAP).
Configure the print driver

Configure, install, and test the device’s print driver on up to three workstations (PCs). Train customer’s IT staff on
driver installation as required. Load the driver on the customer’s server if required.
Technical Details
Documentation review The device’s documentation is a valuable resource, not only for basic usage and maintenance procedures, but also for advanced features for specific job
Scanning Instructions for how to set up speed dial, scanning, and sending
Printing How to use the print driver to select functions and set up advanced functions, such as Secure Print
Machine maintenance Loading paper, changing cartridges, jam clearance tips.
Basic copying Using the document handler, how to set up finishing options and paper tray selections
Systems
Security PW, Firewall, Adobe, Microsoft
Configure MAC, IP, Print driver

Contact JTF via phone 703 658 2000 or email support@jtfgov.com

Contact Us

At JTF, we know that fast, reliable shipment of your merchandise is important to you. Most orders are shipped out on the same working day that the order is placed and confirmed. For APO or OCONUS shipments please contact us directly at 800 444 3299 or use the form below.